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I have been sent the wrong item, what should I do?

Our team is very diligent but on the rare occasion this has occurred.
We request you hold onto the item and reach out to our friendly Customer Service Team who will investigate the issue promptly.

HOW DID WE DO?
THIS MIGHT HELP!
Do I have to return my order to the original purchase store for a refund?
I returned my item(s), will the delivery fee be refunded?
I would like to return my order, what do I do?
What is your return policy?
When will I be refunded for my returned order(s)?
How do I track my returned item?

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